1. Q: How long do these items take to ship?
A: It depends on the item! Regular items like standard-order and limited-edition apparel will usually ship out in no more than five days. The more customizable and unique items take a little longer, especially the limited edition ones. Pre-orders aren't shipped out until the pre-order period ends and WWATT HQ receives the supply, so while those take a bit longer they tend to be special items worth the wait! Sometimes things get delayed when we're on tour, but we always try our best to stop at a post office along our route when we can.
2. Q: Can you sign my merch?
A: Absolutely! Signed merch is on the sidebar! WW doesn't usually have apparel signed, however, because the signature tends to wash out.
3. Q: Can you do a special thing for me not on the sidebar or on the menu?
A: Depends what it is! We want to make sure we keep the closest connections possible with our fans so we always try our best to meet special requests. Contact us beforehand and we'll try to set up a special order with you! You can also make special requests in the note at checkout, but we can't always guarantee those, so it's best to email us in advance at firstname.lastname@example.org, or click the contact button in the sidebar.
4. Q: Where are you located?
A: Far too many sketchy characters and odd packages were ending up on WW's and our doorstep so we're no longer at liberty to tell you. We now use a small P.O. Box far away from wherever we live and/or work. Wherever that is.
5. Q: Where can we send fan mail or fan art?
A: We love getting fan art and fan mail from you cool cats, it always puts smiles on our faces. You can go through email@example.com, the Contact Link on the sidebar, or mail it in a small envelope to P.O. Box 302, Glen Rock NJ, 07452. You can see some of our favorite pieces of fan art displayed on our website, and if we like your we may end up publishing yours as well!
6. Q: When/Where are your upcoming shows?
A: All of our show dates are listed on our social media accounts (facebook.com/willwoodandthetapeworms, instagram.com/tapewormsmusic) bnandsintown, spotify, songkick and on www.willwoodandthetapeworms.com/events! If it's not listed on there, it's not scheduled.
7. Q: When are you guys coming to [INSERT PLACE HERE]?
A: Just as soon as we possibly can, promise.
8. Q: How do I contact WWATT/WW for booking, press, or other appearances? How much does it cost to book a show?
A: You can reach management at firstname.lastname@example.org, part of our management team or W.W. himself will reply as soon as possible to let you know what's possible.
9. Q: How do I commission a painting or lyric art from W.W.?
A. You can place an order in the WILL WOOD ART! Section of the sidebar, or contact us directly at email@example.com!