F.A.Q.

Q: How long do these items take to ship?

    A: It depends on the item, but in most cases no more than a couple weeks. However, due to Covid-19 significant delays can be expected. Please remember we are a small independent company - we're not Amazon, the speed of our deliveries are determined by USPS and so we cannot guarantee a specific date. We do send everything out as quickly as possible.

Q: Do you ship internationally?

     A: Yes!

Q: What is your refund/exchange policy?

     A: We don't do exchanges, due to the unique nature of our business's structure. We only offer refunds if the item is somehow ruined in transit or produced erroneously. Send us a photo of the issue if this occurs. Check out the policy page for details.

Q: What if I want to return the item for some other reason?

     A. Since we don't do exchanges, we ask that you don't attempt to return any items. Your return will disappear into the void.

Q: How can I be sure it's the right size?

     A. We have size charts available on each item's pages, just scroll down and take a look! These charts are not always perfect, but they are supplied by the manufacturer and their accuracy is generally reliable.

Q: Can you re-route a package for me?

     A. Unfortunately, no. Once you give us a shipping address, that's where it's going.

Q: Can you sign my merch?

    A: Some items, like custom lyric art, art commissions, and certain CDs are available to have signed at the moment. Apparel is not normally available to have signed, however if you email WW at fanspace@willwoodandthetapeworms.com, you can sometimes make a special request.

Q: Where are you located?

    A: Far too many sketchy characters and odd packages were ending up on WW's and our doorstep so we're no longer at liberty to tell you. We now use a small P.O. Box far away from wherever we live and/or work. Wherever that is.

Q: When/Where are your upcoming shows?

    A: All of WW's dates are listed online.

Q: When are you guys coming to [INSERT PLACE HERE]?

    A: Just as soon as we possibly can, promise.

Q: How do I contact WW for booking? How much does it cost to book a show?

    A: You can reach WW's booking agent at matt.keiper@dymanictalentint.com.

Q: How do I commission a painting, tattoo, or other graphic art from WW?

A. Send an email with information on what you're looking to have done to fanspace@willwoodandthetapeworms.com.